Service, Scheduling & Payment Policies

Clean Care Tech LLC primarily provides commercial cleaning for offices, residential buildings, retail spaces, medical facilities, common areas, and other professional properties. Select residential services may also be available.

Pricing & Estimates

Pricing is based on the property’s size, condition, location, service frequency, and scope of work.

• Commercial properties may require a walkthrough, photos, or additional details before a final quote.
• A minimum service charge may apply.
• All pricing will be confirmed before service begins.

Scheduling & Access

Service dates and time windows are scheduled in advance. Arrival times may be affected by traffic, weather, emergencies, or building-access delays.

• The same technician cannot always be guaranteed.
• All assigned technicians will follow Clean Care Tech LLC’s standards and the agreed scope of work.
• Clients must provide necessary keys, access codes, parking instructions, and alarm information.

Rescheduling & Cancellations

Please provide at least two business days’ notice for schedule changes.

• Cancellations or major changes made with less notice may be subject to a $50 fee.
• If a technician arrives and cannot access the property, the full scheduled service amount may be charged.
• Extended gaps between recurring cleanings may require additional labor and may affect pricing.

Scope of Work

The estimate or service agreement will list the services included.

• Additional areas, heavy buildup, special requests, or work outside the original scope may result in an additional charge.
• Any significant adjustment will be discussed before the extra work begins.

Billing & Payment

Payment methods and due dates will be listed on the estimate, invoice, or service agreement.

• Payment may be due on the service date, upon receipt of the invoice, or under approved commercial billing terms.
• Past-due balances may result in paused or discontinued service.
• A credit card may be requested for certain one-time services or residential appointments.

Rate Adjustments

Rates may be adjusted if the scope of work, property condition, service frequency, labor required, or operating costs change.

• Clients will be notified before any permanent rate increase takes effect.

Safety & Property Conditions

Clients must disclose hazardous conditions, damaged surfaces, pest issues, active construction, restricted areas, or special handling requirements.

• Clean Care Tech LLC may refuse or stop work that is unsafe or outside the agreed scope.

Service Agreements

Recurring commercial accounts may have additional terms in a signed estimate or service agreement.

• If a signed agreement differs from this general policy, the signed agreement will control.